Support
Miscellaneous
- The Accelerator is disabled right after it launches
- Image quality is too low or too high
- I can't find one or just few websites in particular, but most work fine
- How to enable/disable email and FTP acceleration for the DotSpeed Web Accelerator
- How to uninstall email and FTP acceleration if you lose email functionality altogether
- How to uninstall DotSpeed Web Accelerator
Error Messages
- Dotspeed Web Accelerator has stopped because the connection to the remote server has been closed.
- Dotspeed Web Accelerator has stopped because the network has detected multiple sessions using your Dotspeed User ID and Password.
- The Dotspeed Web Accelerator UI file is corrupted.
- Dotspeed Web Accelerator was unable to connect to the remote server.
- Dotspeed Web Accelerator could not be started due to an installation or configuration problem.
- Your Dotspeed User ID and/or Password were not accepted by the Accelerator server.
- Dotspeed Web Accelerator cannot connect to the remote server.
- Dotspeed Web Accelerator cannot be started due to an internal application error.
- A response was not received from the server within a reasonable period of time.
- Dotspeed Web Accelerator is unable to access or create a database file.
- Setup has detected a previous Accelerator installation.
- Invalid directory name specified or the removable media specified is not properly inserted.
- The file FILENAME.EXT is in use and cannot be installed.
- An I/O error occurred while installing a file.
- You do not have access to make the required system configuration modifications.
- Could not open INSTALL.LOG file.
- Invalid INSTALL.LOG file.
- This software was installed under an account with administrator rights.
- Dotspeed Web Accelerator was unable to load the standard TCP/IP libraries.
- A fatal error has occurred in Accelerator core services.
- Unable to load the language resource library.
- The application or DLL \gui_resource.dll is not a valid Windows image.
- The application has failed to start because SPORDER.dll was not found.
- The DotSpeed Service has indicated that you have exceeded your concurrent session limit.